Access thousands of Mobile Shoppers to receive instant feedback on your products and customer service.
How it works?
SELECTION
Shopper carefully selected from the IFM Mobile Panel is assigned a mission
MISSION
Shopper visits store & completes mission
CHECK & COMPLETION
Once the mission has been validated using photos of store & receipts, shopper is rewarded with incentive. Results are available for sharing with the stakeholders via online system. .
Experience the difference
Benefits for Businesses
- Real shoppers conducting real shopping tasks.
- More actionable program due to in-store image capture increasing compliance with client strategy.
- Faster turnaround of findings with store level reports validated.
- Mystery shoppers reflect client target market and are actually enjoy undertaking the task.
- Significant cost economies and extremely high completion rates.
Benefits for Consumers
Enjoy the task and hence better and more completions and gain immediate rewards via mobile top-ups
Research Applications
- Share of shelf
- Product quality and shelf spacing
- Brand choice basket
- Pricing impact and choice
- Sales service
- Store layout planograms
- Ideal for harder to reach locations
How it can improve your business ?
MYSTERY SHOPPING
View your retail service levels from the customers’ perspective.
RETAIL EXECUTION
Use our mobile workforce to verify that your promotions are being executed at point of sale.
PRICE CHECKS
Audit your product & category pricing at retail locations using our mobile workforce.
PHOTOGRAPHIC EVIDENCE
Collect images from events & activations for campaign documentation & evidence.
VERIFY PROMOTIONS
Get feedback on your campaign display execution & promotional staff.
FIX ISSUES
Almost real-time feedback lets you fix retail issues while campaigns / activations are still running in stores.
Why wait?
Discuss your challenges with our team. We’ll be glad to help you to find the best solutions for you business.